Hey
there,
i'm
Michael
(
or
Mike
)
,
I'm
currently
at
where
I
focus
on
creating
customer
-
centred
digital
experiences
.

My process

My process is always clear, collaborative, and built for impact, to ensuring every step brings the vision to life with bold and strategic design
01
Discover
I research customers and analyse data to uncover needs, behaviours, and pain points that frames the problem.
02
Define
I translate insights into clear user journeys, prioritised requirements, and measurable success metrics aligned with business goals.
03
Develop
I design, prototype, collaborate and test with real users, refining solutions through feedback and iteration to ensure usability and impact.
04
Deliver
I launch validated, user-friendly, and accessible experiences, track performance through data, and optimise to drive growth.